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What to Expect from a Cloud-Based HR Vendor

Cloud-based HCM

Employees and customers want on-demand access to their data on any device, which has exponentially increased threats to data security. Companies cannot keep up with this technological demand alone and have turned more to Human Capital Management Systems (HCM) in the cloud. It is, therefore, vital for HR professionals to know what cloud service they are using and how it can secure and protect important employee information.

The good news is that cloud architectures have been built from the ground up with a laser-focus on security. Many cloud systems have been built to deal with daily probes from the Internet and have agile designs that can react faster to threats than most traditional enterprise systems. Despite these advances, it is still imperative that HR teams vigorously assess cloud vendors and what they offer. The best cloud providers will include a number of extra features to protect data. This could include two-factor authentication that may send a user a code through a text message. Furthermore, good cloud vendors should be on the cutting edge of security practices, which should also include 24/7 support and state-of-the art security at their data centers. Attributes such as these can actually enhance a company’s data security when compared to a legacy, on-site enterprise system that may currently be in use.

Oracle points to a number of other expectations HR departments should have for a HCM cloud vendor. First, the vendor should be on solid financial ground to ensure longevity. In addition, a good cloud vendor will not mix your sensitive data with other customers’ data; your data should be isolated with security at […]

By |Jun, 8th, 2017|Human Capital Management|

Increasing Employee Engagement

engaged employees

Once you have implemented and evaluated your new HCM you can focus on the value-added tasks that
make HR departments irreplaceable, it’s people! Focusing on making the organization a great place to work.

The level in which employees engage with and recognize the goals of the organization can determine
business results as well as whether those results succeed or fail. There are many ways to increase employee engagement. A flexible and configurable HCM that empowers employees and generates a productive environment can certainly help with this.

Download our Free Guide on How to Successfully Evaluate and Adopt an HCM System for
a few tips on how to leverage your new HCM investment for further employee engagement.

By |Jun, 6th, 2017|Human Capital Management|

Key Metrics to Measure Your New HR System

Businessman pressing a Human Resources concept button.

Once you have evaluated your options and chosen an HCM it’s important to ensure you’ve made the right choice by putting a plan in place for measuring your return on investment (ROI). At the end of the day, the main reason to purchase a solution is the value you expect to get in return.

HCM solutions are often one of the most important investments your organization will make. Not just because they are costly, but because they can change the way an organization operates. This could be in terms of improved processes, increase in efficiency, reduction of overhead and more. The key is to identify specific metrics you can measure both before and after the implementation of the new system.

There are four key areas to look for improvements in a new HCM system.

  1. Reduction of Employee Turnover
  2. Streamlined Onboarding Process
  3. Reduction of Recruiting Costs
  4. Improved Administrative Productivity

For a deeper look into these key areas, download our Free Guide on How to Successfully Evaluate and Adopt an HCM System.

By |May, 24th, 2017|Human Capital Management|

InfinityHR has joined the Arizona Technology Council!

AZTech_Proud Member Logo_071813_PMS

InfinityHR is proud to announce that we have joined the Arizona Technology Council. This membership will allow us to connect with other Arizona based technology companies and continue to grow. The Arizona Tech Council offers hundreds of events every year that focus on learning and networking. Their Lunch and Learn series offers a variety of opportunities to learn about the topics and matters that are of the most concern to Arizona businesses. Their after5 networking events will allow us to connect with other business professionals while learning more about different technology companies throughout Arizona. With this membership we will also have the opportunity to be involved of one of their many committees. Their committees meet monthly to network, share industry knowledge, and learn from peers and guest speakers. Committee members also assist the Council in obtaining speakers and sponsors for our larger events and conferences.

We can not wait to attend the various events hosted by the Arizona Technology Council and become even more involved in growing technology in Arizona.


The Arizona Technology Council is the driving force behind making our state the fastest growing technology hub in the nation; connecting and empowering Arizona’s technology community. As Arizona’s premier trade association for science and technology companies, the Council is recognized as having a diverse professional business community. The Arizona Technology Council offers numerous events, educational forums and business conferences that bring together leaders, managers, employees and visionaries to make an impact on the technology industry. AZTC offers a variety of Phoenix networking groups for multiple industries with different commitment levels to fit every schedule. Council members work toward furthering the advancement of technology in […]

By |May, 22nd, 2017|Infinity News|

The Changing Environment of Mobile – Making Employees First


Perhaps it was no coincidence that the same year millennials became the largest generation in the work force that investors injected a collective sum of $2.4 billion into HR tech vendors. Mobile is clearly an emerging focus for HR technology innovators, and HR departments have a tremendous opportunity to connect and engage with their workforce through mobile technology.

In order to keep pace, mobile HR applications are looking to become tools for employees first. However, it’s important to not just adopt mobile for mobile’s sake. HR managers should choose tools aimed at providing value to employees and managers. Most newer HR systems are starting to be integrated with mobile capabilities as the demand grows. These apps cover everything from training to recruitment tracking to performance management, learning, and scheduling.

The bottom line is that mobile technology has already disrupted the market. In enterprise, it is quickly becoming the rule rather than the exception. Mobile phones are ubiquitous and there is a critical mass of users comfortable using mobile platforms in everyday life. Migrating HR services from desktops to apps is the natural next step for HR as mobile is becoming the preferred choice of employees.


By |May, 18th, 2017|Mobile Solutions|

HR’s Role in Data Security is More Vital Than Ever

Data Security-Ransomware

The lightning spread of the WannaCrypt ransomware attack was felt worldwide last week, causing problems for thousands of private and public organizations across dozens of countries. A new stage of the WannaCrypt ransomware attack could arrive with the start of the working week.

It is important for Human Resources to be actively involved in data security from choosing the right cloud vendors to driving employee awareness around data security.

Technology has helped us work better, faster, and smarter, but it has also led to an unprecedented vulnerability at all levels of data. These threats are further compounded by changes in the workplace, as more employees work from home, rely on their own mobile devices, and increasingly use cloud-based systems. With the click of a mouse by an unaware employee, companies could stand to lose control over customer, employee, or business data.

Download our free guide to learn more about the vital role Human Resources plays in Data Security.

By |May, 16th, 2017|Human Resource Management|

Preparing for Open Enrollment Checklist

Open Enrollment Checklist

With open enrollment and Affordable Care Act (ACA) reporting behind us, most HR execs are probably ready for a break as it relates to anything benefits. But preparing now can dramatically decrease the stress around your next annual enrollment.

Download our spring cleaning checklist and let us help you get things in order now for the fall.

By |May, 12th, 2017|Open Enrollment|

The Complexity of HR Convergence


People Cogs

Having a one-stop shop for payroll is optimal for companies and employees, but converging payroll and HR management systems into one software platform is a complex task. Payroll systems must store employee data, pay and benefits, compensation history, and other information. Payroll is an area that HR must get right, all the time. Many business leaders may be reticent to change their payroll systems in fear of disrupting pay schedules. According to the Sierra-Cedar survey, surveyed organizations identified a number of continuing payroll challenges, including: reporting functionality, actual payroll functionality, integration, and poor service and support.

To adapt to these challenges, HR must see itself as a platform that provides services, tools, information, and real-time data to employees and managers. Bersin wrote that “an effective option is to build an integrated employee experience platform, one built on apps and an integrated backend.” This platform mentality matches the end users’ expectation that an application should seamlessly integrate from system to system. This standardization can help improve performance, decrease redundancy, and reduce human error in businesses. As an example, with HR and payroll systems synced together, double data entry can be avoided, thus reducing the HR workload. In the end, this simple mindset and platform approach can provide businesses a foundation to make complex decisions by easily pulling and working with data from their applications. Working through the “cloud” is one technological advance that can greatly enhance this platform approach.

Download our free guide to learn more on the Convergence of Payroll and Human Resource Systems.

By |May, 10th, 2017|Human Resource Management, Payroll|

Benefits of an HCM Solution


HCM solutions are often one of the most important investments your organization will make. Not just because they are costly, but because they can change the way an organization operates. Whether you’re in the market for your first HCM system or looking to replace your current one, you should have a plan in place for measuring your return on investment (ROI). At the end of the day, the main reason to purchase a solution is the value you expect to get in return. This could be in terms of improved processes, increase in efficiency, reduction of overhead and more. The key is to identify specific metrics you can measure both before and after the implementation of the new system. Here are four key areas to look for improvements in a new HR system:

Reduction of Employee Turnover
Your HCM can assist you in employee performance and job satisfaction. You’ll be able to see warning signs right away and maximize the amount of time your most talented employees spend at your organization. If your company has a high turnover rate, observe how your new HCM system changes that and determine what replacement costs you avoided.

Streamlined Onboarding Process
Solutions that have a robust hiring and onboarding process can help your organization reduce time and administrative work that normally occurs when you bring a new hire from the application process to their first day on the job. If you can manage the hiring process efficiently, you save money and resources. A key point to look at: the average time to hire and cost per hire before you implemented your new HCM solution and where are you now?

Reduction of Recruiting Costs
Before you hire additional […]

By |May, 4th, 2017|Human Capital Management|

InfinityHR Officially Launches The Support Center – A New Case Management System

The Support Center – Making Every Customer Interaction Count

Support Center Launch Image

The Support Center is a new case management system that provides a seamless approach to better customer service. It allows for tracking, prioritizing and resolving of support tickets.

The Support Center will act as a shared inbox for all your questions and concerns. All support requests are stored in the online ticket system as tickets. Your Account Manager can create workflows that ensure tickets are routed, assigned, and escalated, so nothing ever gets lost in the cracks and all customer interactions become learning experiences.

Visit the all new Support Center by logging into your InfinityHR instance and clicking on the Visit Support Center button.

Support_Center_ButtonNeed additional training? View the short training video here for an overview of the Support Center.

Watch our leadership team, including CEO Jeff Torczon, discuss the importance of providing a better customer service experience with the launch of the Support Center.

By |May, 1st, 2017|Support Center|